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To Our Valued Patients,
Welcome to our practice. We look forward to working with you to improve
your health and reduce your chance of developing disease or disability in
the future. Our goal is to develop a friendly, accessible environment, where
you can feel assured that your concerns and needs will be addressed
compassionately and effectively.
To accomplish these goals, we hope you will work with our staff and us in
the following ways:
- Please let us know at least three (3) working business days in
advance before you will need a prescription filled. All existing
prescriptions require the pharmacist fax your refill request to our
office. This allows the physicians and office staff to determine the
correct information regarding your prescription, update your chart and
direct the pharmacy to fulfill your prescription needs.
- Please let us know one week in advance if you need an authorization
to see a specialist. Notification past this time will NOT guarantee that
the authorization will be done.
- Our practice has become quite busy, and appointment slots are at a
premium, so we must have advance notice should you need to cancel your
appointment. Unfortunately, because we must enforce these policies
strictly, we will charge $25.00 for appointments missed without the
required notice.
- To avoid scheduling difficulties, please do not come directly to our
office without calling first. We will work diligently to take care of
your problem on the phone or with an urgent appointment.
- Please bring your medications to all appointments. Many of you have
specialists that might also be prescribing medications for you. In this
way, we will be able to keep an accurate list of all of your medications
in your chart.
- Please have your copay and insurance card ready at the time of
service. For your convenience we accept cash, check, Visa, or
MasterCard.
- Please be aware we do charge a fee of $25.00 for any forms that
require a physician’s signature after they complete and/or review your
form.
Again, these policies will allow us and our office staff to efficiently
and effectively manage the administrative aspects of your care and allow us
as physicians to focus on providing the compassionate, timely medical care
you deserve. If you should have any questions regarding this letter or about
our practice, please don’t hesitate to call.
Sincerely,
Chris E. Chung, M.D.
Rebecca Guarino, M.D
Anthony J. Saglimbeni, M.D.
Alfio Saglimbeni, M.D.
Martin C. Yee, M.D.
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